Refund Policy

Easy Cancellation:

Order cancellation requests received within 6 hours of placing an order will be accepted without any questions asked.

Easy Returns:

Worried to get different or damage product ?

Relax! We will exchange/replace it with our no questions asked with in 24 hours replacement policy.

We provide easy replacement on faulty, damaged and different/wrong products delivered.

Please provide an unboxing video in email as evidence as soon as possible to initiate the return process.

Woodwaley  believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

• In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within Only same day days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within Only same day days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

• In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. In case of any Refunds approved by the Woodwaley, it’ll take 3-5 Days days for the refund to be processed to the end customer